Customers and the customers' environment change so quickly that keeping up with the pace of change requires a Passion-driven approach.
We believe that in the long term a mission statement impairs effective customer-centric leadership.
The drivers for our Passion are displayed below; the "soul" of Customer Touch.
Customer Touch is een netwerkorganisatie, zowel met leveranciers van klantcontact diensten als partners in de onderneming van Customer Touch.
In de zomer van 2016 wordt Customer Touch uitgebreid met een tweetal partners.
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Customer Touch, about: connecting customers, employee passion, (customer) experience and marketing.
A tailor-made branded environment, and fully equipped customer service lab for controlled, and high- end experiments in customer service.
See Custainer for more information.
Using the "Cirkel van Talent" (Circle of Talent), we support management and employees in fostering and developing individual talents in a simple, consistent manner.
By doing so, we enable organisations to develop the best talent in a passion-inspiring environment
Customer service is a major, but often forgotten contributor to brand perception. Do you customise your service to fit the brand identity, or do you customise your brand experience to fit service delivery?
(Re)connect marketing with your customer service: Customer Touch.