Customers and the customers' environment change so quickly that keeping up with the pace of change requires a Passion-driven approach.
We believe that in the long term a mission statement impairs effective customer-centric leadership.
The drivers for our Passion are displayed below; the "soul" of Customer Touch.
Customer Touch is a network organisation with partners in Customer Service, Business Process Outsourcing and Customer Service Solutions providers.
Starting in January 2017 with a Custainer Campaign and a few new partners.
Customer Touch, about: connecting customers, employee passion, (customer) experience and marketing.
A tailor-made branded environment, and fully equipped customer service lab for controlled, and high- end experiments in customer service.
See Custainer for more information.
Customer Touch is a licenced practisoner of the "Cirkel van Talent".
By using this method, we enable organisations to develop the best talent in a passion-inspiring environment
Cirkel van Talent
Customer service is a major, but often forgotten contributor to brand perception. Do you customise your service to fit the brand identity, or do you customise your brand experience to fit service delivery?
(Re)connect marketing with your customer service: Customer Touch.
Customer Touch's C4 is a programm for challening your customer service interactions
Transparent and concrete evaluation of strengths and weaknesses in your brands customer perception.